We told you back in December that the pharma industry would start slowly with customer outreach and branding initiatives using Social Media
https://57thstresearch.wordpress.com/2011/03/07/pharma-wants-direct-to-consumer-social-media-advertising-however-fda-says-will-facebook-and-twitter-be-around-in-the-future/
We see that Novartis is launching a new digital media campaign for its blockbuster Excedrin OTC migraine and headache reliever. Since video is the most additive form of social media (roughly 70% of social media users engage with it) it makes sense that Norvartis is a comedian and actor Zach Woods (NBC’s “The Office”) to play in a series of online videos that parody daily problems that cause headaches.
The first video launched today and the others will follow in the coming weeks. The effort, which has a social media platform as the videos will be on Excedrin’s Facebook page, launches with Woods getting the restaurant check for several of his friends.
The strategy and trends are that consumers in the “new normal” period after the 2009 recession have traded down to private label painkillers instead of branded players. The private label players in the $2.5 billion OTC painkiller market, which gained big-time after Tylenol and Motrin recalls in 2010 hurt Johnson & Johnson.
The percentage of respondents who agree that OTC store brands work just like advertised brands grew from 62% in 2007 to 65% in 2009. Also 69% of respondents who take OTC pain medication say that store brands are just as effective as name brands.
Competing brands have not benefited the way private-labelwhich says still says that drug stores are the most important channel for OTC analgesics.
Excedrin has focused on cornering the headache-pain market in recent years, while Tylenol and Advil have focused on an older demographic. At least one recent ad for Excedrin has targeted teenage and young adult females, who are more common sufferers of migraine headaches.
In addition to private-label, negative attitudes challenge brand names. Mintel finds that a majority of respondents try to avoid using OTC analgesics by trying other types of remedies first.
55% of respondents who use OTC pain medication report trying to relax or use a home remedy for pain before turning to OTC products. “This attitude is stronger among under-35s, who have fewer health problems in general and try to avoid medication until necessary
Excedrin’s new campaign features under-35 actors.
The good news for Excedrin is that the acetaminophen/aspirin combination is particularly popular among 25 to 34 year olds as a headache reliever. While acetaminophen remains roughly tied with ibuprofen as the most popular OTC pain medication, Excedrin’s aspirin/acetaminophen combo trails acetaminophen alone, ibuprofen alone, aspirin, and naproxen (Aleve) in popularity among consumers over 18, per the firm.
Novartis’ Excedrin products had about 8% share of the OTC analgesics market last year. Let’s see if they can get a BOOST from social media efforts and if they can quantify just what worked …metrics..KPI’s they tracked.
The pharma and biotech industry are watching
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